A lot of work goes into your drinking water.
Learn more from our team of experts who rigorously test and monitor your water as it makes its way from rivers, reservoirs and groundwater, through our Water Treatment Plants to your tap.
Many of us don't think about what it takes behind the scenes to turn on a tap - or the strict regulations under which our drinking water is provided.
We’re committed to delivering drinking water that meets all health-based Australian Drinking Water Guidelines and the criteria set out in the Safe Drinking Water Act 2003, and is pleasant to drink.
To provide you with peace of mind, your drinking water is tested constantly both by online instruments and in the laboratories at our Water Treatment Plants. Additional samples are also sent to independent laboratories to ensure its safety.
So, whether your tap water is sourced from rivers, reservoirs or groundwater, our highly regulated industry means you can feel confident it’s safe to consume when it reaches you.
Watch as our team explains how we make water you can trust
Impacts on your town or suburb
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Learn more about geosmin
The tiniest amounts of this microscopic organism can change the odour of your water.
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Learn more about blue-green algae
We routinely monitor blue-green algae concentrations (also known as cyanobacteria) in our drinking water sources and reservoirs.
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When your drinking water is unsafe
It’s rare, but from time-to-time, we may be required to issue a Boil Water Advisory or Do Not Drink Advisory.
