We know an extended interruption to your water supply, poor water pressure, other water quality issues, a Boil Water Advisory, or sewer spill can be inconvenient - and not the standard of service we've committed to as a customer-funded service provider.
That’s why we introduced a program of Customer and Community Rebates. The program helps us remain accountable to the customers who fund our business through their water bills. The various Customer and Community Rebates are a tangible way we can acknowledge those occasions where we do not meet customer expectations.
Customer Rebates are paid via a direct credit to impacted customers’ bills. While Community Rebates are made available via an expression of interest process and are designed to provide the whole community with a financial benefit through support for community-directed projects and initiatives.
We’re delighted to
announce that the following community groups have each been awarded a $6,000
Coliban Water Community Rebate.
- Goornong Recreation Reserve to update their seating structures at the local pool.
- Guildford Upper Loddon Landcare Inc helping provide education and equipment to support local waterways.
- Elmore Campaspe Run Rural Discovery Centre to help transform the existing pond into a sustainable rainwater garden.
And the following community groups have each been awarded a $10,000 Coliban Water Community Rebate
- Epsom Primary School to expand and enhance biodiversity around their outdoor learning spaces.
- Maiden Gully Junior Football Club to help provide new nets behind their goal posts.
We would love to
have supported more of the wonderful applications received for our latest round
of Community Rebates.
There are amazing people doing amazing things in our
communities. Please consider the ways you can show your support.
Find more information about Customer and Community Rebates.
