We know an extended interruption to your water supply, poor water pressure, other water quality issues, a Boil Water Advisory or sewer spill can be inconvenient - and not the standard of service we've committed to as a customer-funded service provider.
That’s why we introduced a program of Customer and Community Rebates. The program helps us remain accountable to the customers who fund our business through their water bills. The various Customer and Community Rebates are a tangible way we can acknowledge those occasions where we do not meet customer expectations.
Customer Rebates are paid via a direct credit to impacted customers’ bills. While Community Rebates are made available via an expression of interest process and are designed to provide the whole community with a financial benefit through support for community-directed projects and initiatives.
Community Rebates - now open for applications!
Community groups in Echuca, Lockington, Leitchville, and Korong Vale are invited to apply for $5,000 rebates through our Community Rebates program.
Rebates, which are similar to a community grant, will be awarded through a short application process.
Applications close on Monday 3 November. Submit your application in the form below.
The successful recipients will be announced on Friday 28 November
All applicants, successful or otherwise will be notified.
Are you eligible?
Through Community Rebates, we help fund local projects and initiatives that give back to and benefit the entire community.
In this current round, groups in the following towns are eligible for up to $5,000:
- Echuca
- Lockington
- Leitchville
- Korong Vale
Not sure if your application is suitable? Here are some examples from previous rounds:
- Boort CFA for a new smart TV to support local incident management and online training.
- Cohuna Neighbourhood House for water-wise improvements to their community garden and smart gardening workshops.
- Echuca Neighbourhood House for a community garden at the Echuca Senior Citizens Centre
- Gunbower & District Development Group to assist with grandstand safety upgrades at Gunbower Racing Club.
- Lockington & District Bush Nursing Centre for a new desktop computer to facilitate patient telehealth appointments.
- The Heathcote Winegrowers Association for educational seminars and children’s activities at their annual Wine and Food Festival.
There are amazing people doing amazing things in our communities - if you are one of them, then we encourage you to apply for up to $5,000 by submitting your application below.
Applications close on Monday 3 November.
The successful recipients will be announced on Friday 28 November.
Find more information about Customer and Community Rebates.
