We know an extended interruption to your water supply, poor water pressure, other water quality issues, a Boil Water Advisory, or sewer spill can be inconvenient - and not the standard of service we've committed to as a customer-funded service provider.
That’s why we introduced a program of Customer and Community Rebates. The program helps us remain accountable to the customers who fund our business through their water bills. The various Customer and Community Rebates are a tangible way we can acknowledge those occasions where we do not meet customer expectations.
Customer Rebates are paid via a direct credit to impacted customers’ bills. While Community Rebates are made available via an expression of interest process.
The latest round of Community Rebates follows a review of our performance during the 2022/2023 financial year. The rebates are designed to provide the whole community with a financial benefit through support for community-directed projects and initiatives.
We’re delighted to announce that the following community groups have each been awarded a $5,000 Coliban Water Community Rebate.
- Echuca - Echuca SES unit for AV upgrades to volunteer training facilities.
- Leitchville - Leitchville Memorial Hall and Leitchville Primary School for shared garden improvements.
- Lockington - Scurrah Reserve Inc for secure playground fencing at Scurrah Reserve.
- Korong Vale - Korong Vale Community Planning Committee for town signage and wayfinding upgrades.
We would love to have supported more of the wonderful applications received for our latest round of Community Rebates. There are amazing people doing amazing things in our communities. Please consider the ways you can show your support.
Find more information about Customer and Community Rebates.
