Every day almost 180,000 customers in north central Victoria trust us to deliver safe, reliable drinking water to their homes and businesses.

But population growth, a changing climate, ageing assets, and greater competition for water in the Murray Darling Basin, means there is now increasing pressure on our limited water resources. In fact, our climate and population predictions estimate that demand could exceed supply by as early as 2045.

That’s why our Urban Water Strategy and Drought Preparedness Plan are so important.

Together, they detail our long-term water outlook, addresses key challenges, and set out the best mix of actions to secure the water supply for our region.

How do you use water and what do you value? What do you consider the key risks and opportunities to increase water security? Are you prepared to pay for increased water security? Or would you prefer to keep costs low and accept more frequent or severe water restrictions?

You can help inform our decision-making. Tell us what you think before 27 March 2026.